Question 1

How do I create an account?

Accepted Answer

Click the "Sign Up" button in the top navigation bar. You'll need to provide an email address and create a password. After registration, you'll receive a verification email to confirm your account.

Question 2

Which markets does Custovis support?

Accepted Answer

We actively track 18 major exchanges: NYSE and NASDAQ in the US, plus 16 European exchanges including XETRA, Frankfurt, London Stock Exchange, Euronext (Paris, Amsterdam, Brussels, Lisbon), SIX Swiss Exchange, Nordic exchanges (Stockholm, Copenhagen, Oslo), and others (Madrid, Warsaw, Vienna, Helsinki, Athens).

Question 3

How often is market data updated?

Accepted Answer

End-of-day (EOD) prices are updated after each market closes. European markets update around 19:30 CET, and US markets around 23:00 CET. Historical data is cached permanently for accuracy.

Question 4

How accurate are dividend predictions?

Accepted Answer

Dividend predictions are based on historical patterns and announced data. We show confidence levels (High >80%, Medium 50-80%, Low <50%) to indicate reliability. Predictions are estimates and may differ from actual payouts.

Question 5

Can I have multiple portfolios?

Accepted Answer

Yes! You can create unlimited portfolios to organize your investments. For example, you might have separate portfolios for retirement, income investing, or different brokerage accounts.

Question 6

Can I import transactions from my broker?

Accepted Answer

Yes! Use the CSV Import feature in your portfolio. We support various formats and can help resolve ambiguous symbols. For unsupported formats, you can use AI tools like ChatGPT to convert your data.

Question 7

Is Custovis a brokerage platform?

Accepted Answer

No. Custovis is a portfolio tracking and analytics tool. We don't facilitate actual trades or hold any securities. You'll need a separate brokerage account to buy and sell stocks.

Frequently Asked Questions

Account & Getting Started

Markets & Data

Stock Information

Portfolios & Transactions

Limitations & Data Availability

Still have questions?

Frequently Asked Questions

Account & Getting Started

How do I create an account?

Is my data secure?

Can I use Custovis without creating an account?

How do I change my display currency?

Markets & Data

Which markets does Custovis support?

How often is market data updated?

Why might some stock data be unavailable?

Stock Information

How do I search for a stock?

What information is available on stock detail pages?

How accurate are dividend predictions?

What do the technical indicators mean?

Portfolios & Transactions

How do I add a stock to my portfolio?

Can I have multiple portfolios?

How are dividends tracked?

What happens during a stock split?

Can I import transactions from my broker?

Limitations & Data Availability

Is Custovis a brokerage platform?

Why is real-time data not available?

Why are sector/industry classifications missing?

Are there any API rate limits?

Still have questions?